Refund Policy

Our Commitment

We want you to be completely satisfied with EchoPick. If you're not happy with your purchase, we're here to help.

Refund Eligibility

You may request a refund if:

• You request within 7 days of purchase
• You have used less than 50% of your purchased credits
• There is a technical issue preventing you from using the service

Non-Refundable Cases

Refunds are not available for:

• Purchases made more than 7 days ago
• Credits that have been fully or mostly used
• Accounts that have violated our Terms of Service

How to Request a Refund

To request a refund:

1. Email us at support@echopick.online
2. Include your account email and order details
3. Explain the reason for your refund request

We will review your request and respond within 2-3 business days.

Refund Processing

Approved refunds will be processed to your original payment method within 5-10 business days. The exact timing depends on your payment provider.

Questions?

If you have any questions about our refund policy, please contact us at support@echopick.online